What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Global Countdown Timer fails to auto submit the form after the time gets over

    Asked by Veenu1 on May 12, 2015 at 05:49 AM

    i have created a form using the global countdown timer, i have selected the auto submit option in the timer but the form fails to submit after the specified time

     

    https://secure.jotform.me/form/51310786062450

     

     

    countdown timer auto submit countdown after
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    JotForm Support

    Answered by Kiran on May 12, 2015 at 10:06 AM

    As I check your JotForm, I see that all the questions and Countdown widgets are marked as required fields.

    Please be noted that a form cannot be submitted when a required field is left empty. This is holding the Global countdown timer widget to submit the form automatically. Please remove the required tag for the fields for the questions and countdown widgets so that the form shall be submitted automatically after the specified time.

    Since you have more fields, this can be done easily by using Managing Multiple fields option. Please refer to the following guide that can help you in removing required tag (please check point d) for multiple fields.

    http://www.jotform.com/help/242-How-to-Manage-Multiple-Fields

    Hope this information helps!