Global Countdown Timer fails to auto submit the form after the time gets over

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    Asked on May 12, 2015 at 05:49 AM

    i have created a form using the global countdown timer, i have selected the auto submit option in the timer but the form fails to submit after the specified time




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    Answered on May 12, 2015 at 10:06 AM

    As I check your JotForm, I see that all the questions and Countdown widgets are marked as required fields.

    Please be noted that a form cannot be submitted when a required field is left empty. This is holding the Global countdown timer widget to submit the form automatically. Please remove the required tag for the fields for the questions and countdown widgets so that the form shall be submitted automatically after the specified time.

    Since you have more fields, this can be done easily by using Managing Multiple fields option. Please refer to the following guide that can help you in removing required tag (please check point d) for multiple fields.

    Hope this information helps!