What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that the account capedave is now holding Premium status. Since the payment for the subscription is made through PayPal, it is not possible to change the username of the account. However, if your client is having a different account we can move the JotForms to the other account so that the other account may be upgraded and the current paid subscription on this account may be cancelled.
Hope this information helps. Let us know if you have any questions. We will be happy to help.