Why is my account suspended?

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    Theo Bratton  
    Asked on May 12, 2015 at 12:07 PM

    I have been using jump in for about 3 years now suddenly my account was suspended why would this happen? please send me a reply email with the reason why so I can correct it ASAP.  Skidrowpartybus@yahoo.com 

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    KadeJM
    Answered on May 12, 2015 at 01:42 PM

    I took a look at your account and found it was suspended because you have a Reservation Form on your account asking for credit card information which is and has not been allowed. The reason why this may have just happened for you now is most likely because we just found your form.

    We consider credit card and other related information to be "sensitive information" and your form currently is considered to be phishing which is a violation of our Terms of Usage as we do not allow jotform fields to be used in that way.

    In order to collect payment information properly and continue using your jotforms you will need to remove those fields and replace it with a approved payment integration. If you are willing to comply then we can gladly reactivate your account but it is recommended to do this as soon as possible to avoid resuspension.