13 incomplete transactions on the donation form
- naamatusaAsked on May 12, 2015 at 01:37 PM
- ShadaeAnswered on May 12, 2015 at 03:00 PM
Hi naamatusa,
I do apologize, we do not offer phone support at this time. We would however be happy to assist you through our forums.
Incomplete payments typically happen whenever a user fills out your form but does complete the payment on PayPal
Here is our guide to provide you with more information regarding incomplete payments: http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
Please inform us if you need further assistance.
Thank you.