What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, we are not offering any telephone support at the moment. However, your questions through this support forum shall be addressed in a timely manner. It seems that there are multiple threads opened on the issue of incomplete transactions. I see that the thread is now assigned to one of our colleagues and shall be addressed shortly. Please be noted that it is not required to open multiple threads on the same issue. You may respond to the same thread if you have any related questions.