Paypal error: The merchant country is not supported

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    ironsmile
    Asked on May 12, 2015 at 01:45 PM

    Dear

    all our custumers recive the following message when using PayPal

    The merchant country is not supported.

    We have talked to PayPal and the setting at there place are right.

    They say that it must be somthing wrong with Jotform?

     

    Best regards

    Petter Hegnelius

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    Welvin
    Answered on May 12, 2015 at 03:04 PM

    Hi Petter,

    This is your last form ID http://www.jotformeu.com/form/50906287083358 and you are using Paypal Pro. Please note that Paypal Pro is limited to the account that is registered inside US, UK, and Canada address. You can check it here: https://developer.paypal.com/docs/classic/howto_product_matrix/

    Your location is Sweden and it's not yet supported in your country. Please use Paypal Standard instead:

    Thanks

  • Profile Image
    ironsmile
    Answered on May 12, 2015 at 03:08 PM

    Thanks

    I will change it!

  • Profile Image
    Welvin
    Answered on May 12, 2015 at 03:39 PM

    You're welcome. Please contact us again if we can help in any way.

    Thanks