What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting an error my sql server has gone away and I am not able to save any changes on a form. Need assistance ASAP.

    Asked by leadershipky on May 12, 2015 at 01:55 PM
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    Answered by ABSSD on May 12, 2015 at 01:59 PM

    This same thing is happening to me. I cannot save anything or preview after I receive the message!

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    JotForm Support

    Answered by david on May 12, 2015 at 03:05 PM


    We were having a database issue earlier that caused a fair amount of lag and in some cases, the error you both experienced.  It should now be resolved.  If you are still experiencing this error, let us know and we will be happy to have another look.