What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ALL my forms are showing as disabled!

    Asked by xpressivemobile on May 12, 2015 at 02:14 PM

    I just created a form called "Mobile App Order" but when I try to go to the link, it says the form is disabled

    As a matter of fact, all my forms show as disabled!

    Page URL:
    https://secure.jotform.us/form/51245458409155

    Mobile app Mobile App form is disabled
  • Profile Image

    Answered by Shadae on May 12, 2015 at 03:53 PM

    Hi,

    Unfortunately one of your forms activated our phishing filter causing the account to be suspended. I checked your forms and they are in accordance with our terms, as such I have activated your account. I apologize for all the inconvenience. All of your forms are now enabled.
     
    Please inform us if you need further assistance.
     
    Thank you