What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The PDF creation option is currently not working on form

    Asked by leadershipky on May 12, 2015 at 02:45 PM

    The PDF creation option is currently not working. Please advise.

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    JotForm Support

    Answered by Mike on May 12, 2015 at 04:06 PM

    Thank you for contacting us.

    I was able to reproduce the PDF generation issue with your form #40835846832967.

    Please try removing Security Site Seal images before generating the PDF form file. It helped on my side.

    If you need any further assistance on this, please let us know.