how can i keep my registration form from creating duplicate regsitrations

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    Asked on May 12, 2015 at 05:00 PM

    We are collecting registration information for a walk/run and the submit button is linked to the payment page.  However some folks are registering multiple times but are not paying multiple times.  Is there any field I can add that will flag that this email address has been used already or some other ability to keep a person from registering multiple times.



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    Answered on May 12, 2015 at 05:27 PM

    Hi EnonTab,


    Thanks for contacting us.


    Yes. It is quite possible to prevent users from registering multiple times. This will require you to set a unique question in your form. Let's say, you want unique email addresses in your registrations/submissions, you should set Email as the unique question in your form. To use such feature, please see the instructions below.


    Let us know if you need further assistance.