What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how can i keep my registration form from creating duplicate regsitrations

    Asked by EnonTab on May 12, 2015 at 05:00 PM

    We are collecting registration information for a walk/run and the submit button is linked to the payment page.  However some folks are registering multiple times but are not paying multiple times.  Is there any field I can add that will flag that this email address has been used already or some other ability to keep a person from registering multiple times.

    Thanks

    WebAdmin

    Page URL:
    www.fit4eternity.enontab.org

    registration form keep creating payment page flag thanks and
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 12, 2015 at 05:27 PM

    Hi EnonTab,

     

    Thanks for contacting us.

     

    Yes. It is quite possible to prevent users from registering multiple times. This will require you to set a unique question in your form. Let's say, you want unique email addresses in your registrations/submissions, you should set Email as the unique question in your form. To use such feature, please see the instructions below.

     

    Let us know if you need further assistance.

     

    Regards.