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    The number of incomplete payments is not registering as over the icon button

    Asked by lmabson on May 12, 2015 at 05:36 PM

    I have done this in the past. However, for some reason it will not allow me to do so now. The number of incomplete payments is not registering as over the icon button. Any other suggestions?



    This is a re-post of a comment on How to view incomplete payments

    incomplete payments
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    JotForm Support

    Answered by Welvin on May 12, 2015 at 05:54 PM

    If no number indicator in the incomplete payments button, then that's mean you have no incomplete submissions in the form.

    But just in case, please let us know the form URL here so we can check it for you. 

    Thanks