What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form will not submit when the submission button is hit

    Asked by christopherjameslacoss on May 12, 2015 at 06:07 PM
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    Answered by KadeJM on May 12, 2015 at 06:20 PM

    I see that you appear to be having an issue getting your form to submit when used.

    I would suggest that you try using the iframe code as your embed option to see if that makes any difference.

    It currently appears that there may be a conflict between the embedded form script you used and your website which could possibly be causing it to not function or submit properly. Using an iframe will wrap your form and prevent that.

    If this is still an issue though then please let us know.

    Also, if it continues then may we please have your permission to test this directly to be more accurate with helping you resolve this issue if needed.

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    Answered by christopherjameslacoss on May 12, 2015 at 09:11 PM

    Thank you it seems to be functioning much better now.

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    JotForm Support

    Answered by ashwin_d on May 12, 2015 at 11:45 PM


    On behalf of my colleague, you are welcome.

    I am glad to know that the iFrame embed code solved your issue.

    Do get back to us if you have any questions.

    Thank you!