What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get credit card information without charging my customers?

    Asked by RickyRocket on May 12, 2015 at 06:22 PM

    i know it's against your policy, but how can I get credit card info. I do not want to process a fee until the customer get's successfully installed.  But I need to store information until then.

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    Answered by raul on May 12, 2015 at 06:26 PM

    You can do this by following the steps provided here: http://www.jotform.com/help/292-How-to-Enable-Payment-Authorization. Stripe, Authorize.net and PayPal integrations would allow to get an authorization only and charge your customers at a later time.

    Please let us know if we can be of further assistance.