What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    404 on JotForm website

    Asked by mackerg4 on November 16, 2011 at 12:52 PM

    I just noticed the the "User Guide" link at the foot of the JotForm web pages gives a 404 error

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    Answered by searchbar on November 16, 2011 at 01:12 PM

    me too. When i try to edit my form results, that 404 error also appears instead of the editing form.

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    Answered by fxr on November 16, 2011 at 06:44 PM

    @searchbar, are you still having that issue, if so, can you please open a new thread for it?

    @mackerq4, thanks for pointing that out, I will bring it to the attention of our developers. 

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    Answered by mathquiz on November 16, 2011 at 07:04 PM

    Jus saying but the link at the bottom of the page links to:


    Thepage is at:


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    Chief Technology Officer

    Answered by eee on November 17, 2011 at 04:09 AM


    Problem is fixed by now,

    Thank you for reporting the problem,

    Kindest Regards,


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    Answered by pinkdolly on November 17, 2011 at 04:42 AM

    I have the same problem please help.

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    JotForm Support

    Answered by idarktech on November 17, 2011 at 06:26 AM

    Hi Pinkdolly,

    I believe the problem is already fixed. Can you please check it again? You may also try other browsers or clearing your browsers cache before revisiting the page. 

    Let us know if you are still having problem visiting our user guide section after that. Thank you so much and have a great day!