Notification is in text form now

  • Profile Image
    theopentable
    Asked on May 12, 2015 at 07:44 PM

    For some reason I have a form for which the notification is coming through in a block of text rather than inside the jotform template.

    Is this a "me" or a "you" issue?

    Thanks

  • Profile Image
    jonathan
    Answered on May 12, 2015 at 10:00 PM

    The Notifier must have been changed to Text mode.

    You can restore the default HTML template version of the Notification E-mail by adding a new Notification using the Add New Email button in the Email Alert.

    user guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

    Hope this help. Let us know if you need further assistance.

    Thanks.