Notification is in text form now

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    Asked on May 12, 2015 at 07:44 PM

    For some reason I have a form for which the notification is coming through in a block of text rather than inside the jotform template.

    Is this a "me" or a "you" issue?


  • Profile Image
    Answered on May 12, 2015 at 10:00 PM

    The Notifier must have been changed to Text mode.

    You can restore the default HTML template version of the Notification E-mail by adding a new Notification using the Add New Email button in the Email Alert.

    user guide:


    Hope this help. Let us know if you need further assistance.