I am not receiving submission emails after the form is submitted.

  • Profile Image
    nickstar
    Asked on May 13, 2015 at 05:45 AM

    I've put in my site the emmed code  thinks forms and   no I accept any e-mails

    my e-mail is  nwafreedom@gmail.com

    bat  in  the jotform site and in my inbox its ok 

    why?

  • Profile Image
    ashwin_d
    Answered on May 13, 2015 at 06:51 AM

    Hello nickstar,

    Upon checking your form "Think", I found that you have not added any email alert yet. Please check the screenshot below:

    Since you do not have any email alert, that is the reason why you do not receive any submission emails after the form is submitted.

    I would suggest you to go ahead and add a notification email alert in your form and that should solve your problem. The following guide should help you:  http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!