What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit Submissions: Removing the prefix 'EDIT' on the subject line

    Asked by wyvernacademy on May 13, 2015 at 10:00 AM
    My only question is whether it's possible to remove the word 'EDIT:' at the beginning of the subject line when the decision outcome email is sent back to the user?

    Thanks for your help

    edit submissions edit link subject line removing the prefix edit
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    JotForm Support

    Answered by Jan on May 13, 2015 at 11:21 AM

    If it is a regular submission, the subject line will not have a prefix "EDIT". I cloned your form and did a test submission, this is how it looks like in my inbox.

    The prefix "EDIT" on the subject line will only appear if the submission was edited. So if one of your notifier or autoresponder has the {edit-link} option and the user edited it, then our back-end system automatically adds the prefix "EDIT" in the subject line. Unfortunately, there is no work around for that.

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    Answered by stiatti on October 20, 2015 at 11:57 AM

    This feature should be optional.

    For those using gmail it is bad news as it breaks the email thread.

    Surely you are aware that many of your customers use gmail and many of those have voiced their requests for this change.

    Would be much better (if you must keep track of the edit info) to add a line of text at the top of the email body showing that it is an edited submission.

    Please forward to development team with high priority.

    Thank you

    M.Stiatti

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    JotForm Support

    Answered by david on October 20, 2015 at 01:48 PM

    I will forward this to our developers, however, the priority is determined by the the number of users requesting the feature.  There is nothing I can do to increase the priority.  We will let you know here if there are any updates to the status of your request.

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    Answered by GCjotforms on May 23, 2016 at 08:10 PM

    I agree, this would be a beneficial option. We use Jotform for our employee onboarding that requires input from HR, the new hire, and hiring manager, and then final notification sends compiled data to a ticket system so that the several offices who must setup access or provide resources can do their part.
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    JotForm Support

    Answered by Chriistian on May 23, 2016 at 10:58 PM

    Hello @GCjotforms. This appears to be an older thread. To better assist you with your concern, I have now moved your request to a new thread. You can check out that thread by following this link: https://www.jotform.com/answers/845531
    Regards.