What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I preview my forms some textboxes are missing.

    Asked by Grigan on May 13, 2015 at 11:14 AM
    Also, I can see all the fields when I'm in the builder, but when I preview my forms some textboxes are missing (every single one of the "chèque n°" labelled textboxes are gone).
  • Profile Image
    JotForm Support

    Answered by BDAVID on May 13, 2015 at 11:28 AM

    This is due to conditional statements setup on the form, you can delete or disable them:

    Here is a guide that might be of your interest: http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    Let us know if you need more help on this, and if you have a different question please open a new thread, we will be glad to assist you.