What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I make my top banner image respond to mobile portrait view?

    Asked by HAPEN on May 13, 2015 at 11:26 AM

    My form is working great.  However, in mobile phone portrait view the banner extends beyond the border.  I applied the mobile widget and unsuccessfully injected the CSS code for sizing.  Looking to Jot Team for assistance.

     

    Link: https://secure.jotformpro.com/HAPEN/Reservation

     

    Thanks,

    Page URL:
    https://secure.jotformpro.com/HAPEN/Reservation

    Mobile top Make portrait view
  • Profile Image
    JotForm Support

    Answered by KadeJM on May 13, 2015 at 12:17 PM

    I see that you are having issues getting your jotform to display your logo properly.

    When I inspected this problem I found a couple of issues so I have modified them via a separate test version of your form to help aid you with a potential solution to your problem.

    Please check this modified demo of your form: http://form.jotform.us/form/51324545703147? 

    Feel free to clone the above demo form back into your account if you are happy with it.

     

    Here's how it looks in a screenshot on my iPhone (fixed):

     

    Additionally, in case you are wondering how I fixed it basically what I did was moved your Logo from the Text Field which was html into our Image Field.

    I then set the width of your logo in the Image Field to 600px and changed the alignment to Left.

    I also removed the mobile responsive widget since your form responsiveness is already enabled and you can only use one or the other and not both. 

     

    I hope this helps but if you need more help with any of this just let us know.