What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Duplicate form submission

    Asked by Gaetano  on May 13, 2015 at 11:37 AM

    I am constantly gettind duplicate email confirmations sent to me when clients fill out my jotform i have integrated into wordpress

    Page URL:
    www.photoboothto.com/request-availability

    Screenshot
    JotForm duplicate email
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    JotForm Support

    Answered by BJoanna on May 13, 2015 at 12:38 PM

    I have submitted your form and then I inspected your submissions and mine submission was not duplicated. However I did notice duplicate submissions but they do not have the same time. It is possible that your users have clicked back on your Thank you page and submitted your form again.

      

    Inside of this article you can find out how to set form limits based on a unique question:

    http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    This way you can limit your users to have only one submission per email address.

    Hope this will help. Let us know if you need further assistance.