What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the email address for notification

    Asked by EvangelTempleAG on May 13, 2015 at 01:20 PM

    I want the notification of submissions to be sent to a special e-mail account I have set up instead of my default e-mail. I cannot find the right place to assign that email address. Please help!

    Submissions notification email
  • Profile Image
    JotForm Support

    Answered by BJoanna on May 13, 2015 at 01:35 PM

    I have checked your form with ID http://www.jotform.us/form/51323627338151 and I noticed that inside of your form you have two Email Notifications that are set to go to different Email address.

    If you change Recipient E-mail inside of your Notification, Email notifications will be sent to that Email address.

    Inside of this article you can see how to set Email Notification:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this will help. Let us know if you need further assistance.