What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trying to cancel this account but unable

    Asked by Brian Hirsch  on May 13, 2015 at 02:42 PM

    On our SkedgeMe LLC Amex we continue to be billed $9.95.  We don't have the login information for whoever setup this account so we need to speak with someone to get that information and get this subscription canceled.

    billed and setup information
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    JotForm Support Manager

    Answered by Jeanette on May 13, 2015 at 03:03 PM

    It seems you successfully cancelled the subscription for the account skedgemein which is scheduled to get back to free on 2015-06-07