What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    AdobeCentral forms migration

    Asked by Jack Rees  on May 13, 2015 at 02:43 PM

    I have submitted 2 email questions regarding the transition from Adobe to your system 2 days ago and have not received and answer let alone an acknowledgement of receiving my queries.

    The lack of response does not bode well as I consider a vendor to replace Adobe FormsCentral and use in the future for all of my forms which are extensive. The trust issue comes into play when your site blindly request I submit my Adobe account information so you can allegedly log into my account to access my current forms. Ergo, no response from my submitted questions therefore I have trust issues.

    I'm including a link which is one of many that are currently active.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 13, 2015 at 03:26 PM

    I am not sure to who you gave your Adobe credentials.

    Did you try to import your Adobe Forms to JotForm with our Import Tool

    In case that you try to import forms from AdobeCentral to JotForm suppose that you use some email address for importing and that email address is not email from which you are writing because I can not find that email address in requests for importing forms. 

    Can you please provide us an email address which you used for importing your forms? 

    Looking forward to your reply.