What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form embedded on pop up window not submitting.

    Asked by JulieLabrosse on May 13, 2015 at 03:08 PM

    hello jotform my form dosent work on my web page when it has a confirm email label how can I resolve this? I cant submit my form it tells me there is an error

    The form is under the word popup on my page 

    Page URL:
    http://5.63.148.188/~lawfice/

    JotForm label confirm email confirm
  • Profile Image
    JotForm Support

    Answered by Charlie on May 13, 2015 at 03:38 PM

    Hi,

    If I'm not mistaken, you have set the default embed code with your own pop-up window function, is that right? There seems to have a code conflict with your website and the form itself. 

    What I could recommend, instead of using your own Javascript function, you can use our Lightbox or Pop-up embed code instead.

    http://www.jotform.com/help/220-How-to-Create-a-Lightbox-Form 

    But I believe what you are looking for is the Lightbox embed code, it has the same function with the one you have setup.

    Do let us know if this works.

    Thank you.