Form embedded on pop up window not submitting.

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    JulieLabrosse
    Asked on May 13, 2015 at 03:08 PM

    hello jotform my form dosent work on my web page when it has a confirm email label how can I resolve this? I cant submit my form it tells me there is an error

    The form is under the word popup on my page 

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    Charlie
    Answered on May 13, 2015 at 03:38 PM

    Hi,

    If I'm not mistaken, you have set the default embed code with your own pop-up window function, is that right? There seems to have a code conflict with your website and the form itself. 

    What I could recommend, instead of using your own Javascript function, you can use our Lightbox or Pop-up embed code instead.

    http://www.jotform.com/help/220-How-to-Create-a-Lightbox-Form 

    But I believe what you are looking for is the Lightbox embed code, it has the same function with the one you have setup.

    Do let us know if this works.

    Thank you.