What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm unable to download a file that was uploaded through my form

    Asked by CLSJE on May 13, 2015 at 04:06 PM
    Page URL:

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    Answered by raul on May 13, 2015 at 04:53 PM

    This error may be caused due an error while the file was being uploaded.
    You can edit the submission to try to upload it again.

    Please give it a try and let us know if this helps.