Form imported from AdobeCentral is not found

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    bpprall
    Asked on May 13, 2015 at 04:07 PM

    I imported a form from Adobe to Jotform a few minutes ago. Received message it had been imported w/link to it. When I go to link, the message says:

    Form not found

    This form has been deleted by the owner.
    Try contacting the owner of this form.

     

    I am the owner and I have not deleted it.

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    BJoanna
    Answered on May 13, 2015 at 04:58 PM

    Can you please provide us the link ID of the form that is giving you an error 'Form not found'?

    I checked your account and saw that you have 16 forms and they are all working. 

    Maybe it was just temporary problem, if not, please provide us ID of the form that causing you a problem.

    Looking forward to your reply. 

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    bpprall
    Answered on May 13, 2015 at 05:17 PM

    https://formscentral.acrobat.com/app.html#d=yMbrsoJ6cIzUN8wrZwHmtg

    I know the other forms are working but I couldn't import this one. Thanks.

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    Shadae
    Answered on May 13, 2015 at 06:12 PM

    Hi bpprall,

    Thank you for providing us with that information.

    To better assist you, we would need the link you got for the transferred form. Can you provide us with the link that you were provide with for the form on JotForm?

    We await your response.

    Thank you