What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form imported from AdobeCentral is not found

    Asked by bpprall on May 13, 2015 at 04:07 PM

    I imported a form from Adobe to Jotform a few minutes ago. Received message it had been imported w/link to it. When I go to link, the message says:

    Form not found

    This form has been deleted by the owner.
    Try contacting the owner of this form.


    I am the owner and I have not deleted it.

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 13, 2015 at 04:58 PM

    Can you please provide us the link ID of the form that is giving you an error 'Form not found'?

    I checked your account and saw that you have 16 forms and they are all working. 

    Maybe it was just temporary problem, if not, please provide us ID of the form that causing you a problem.

    Looking forward to your reply. 

  • Profile Image

    Answered by bpprall on May 13, 2015 at 05:17 PM


    I know the other forms are working but I couldn't import this one. Thanks.

  • Profile Image

    Answered by Shadae on May 13, 2015 at 06:12 PM

    Hi bpprall,

    Thank you for providing us with that information.

    To better assist you, we would need the link you got for the transferred form. Can you provide us with the link that you were provide with for the form on JotForm?

    We await your response.

    Thank you