What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sub Users / Pricing?

    Asked by christopherdent on May 13, 2015 at 04:46 PM

    Hi -

     

    I am a bit confused about your pricing.  You get for example 10 sub user accounts with the 19.95 plan - does that mean we could have 10 separate user accounts at the same company with this plan?  Please let me know, thank you.

     

    Chris

    sub users sub same company thank
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    JotForm Support

    Answered by Boris on May 13, 2015 at 05:30 PM

    Hello Chris.

    Essentially - yes, but please read on.

    Sub user accounts are the accounts with which you can share your forms. They can view submissions of shared forms, and you can all collaborate and modify the forms which you have shared with sub-user accounts.

    Sub-user accounts can be free, so you can set it up such that you only buy a plan for your main account. The submission count of the forms that you are sharing is only counting for the account which owns the forms, so sub-account users can be on a free plan.

    You can read this guide on how to set up sub-user accounts and form sharing:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Please let us know if you have further questions, and we will be happy to answer them.

    Kind regards.