What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password reset emails do not come to our inbox

    Asked by amy  on May 13, 2015 at 05:20 PM



    Amy 805 312 5189

  • Profile Image

    Answered by Ben on May 13, 2015 at 06:10 PM

    Hi Amy.

    I have just sent the email to the email address associated with the amy.elliott account.

    Please do check for it in your inbox, bulk emails, spam and trash folders.

    Based on our logs the emails are being delivered without any issues.

    You can see them yourself by following the steps here: View jotform email history