Password reset emails do not come to our inbox

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    amy 
    Asked on May 13, 2015 at 05:20 PM

    Help!

     

    Amy 805 312 5189

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    Ben
    Answered on May 13, 2015 at 06:10 PM

    Hi Amy.

    I have just sent the email to the email address associated with the amy.elliott account.

    Please do check for it in your inbox, bulk emails, spam and trash folders.

    Based on our logs the emails are being delivered without any issues.

    You can see them yourself by following the steps here: View jotform email history