JS embed: Form not active all the time

  • Profile Image
    brisbanebarrelhire
    Asked on May 13, 2015 at 05:55 PM

    HI. I recently created a form and it is being used on my website. brisbanebarrelhire.com.au.

    For some reason the form is not active sometimes when you go to the page that contains the form. Only after you have refreshed the browser does to form start filling out the total amount etc. Can you please assist.

     

    Thank you,

     

    Regards,

     

    Louw

  • Profile Image
    Boris
    Answered on May 13, 2015 at 06:18 PM

    Hello Louw.

    The issue is due to a scripting conflict between our form and the JQuery library on your website.

    Please try using iFrame embed method instead of JS embed that is currently used, and the conflict should be resolved.

    Please test it out and let us know how it goes, or if you need any help along the way - we will be happy to assist you.

    Kind regards,
    Boris