What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to send an automated email to customers using field date from form?

    Asked by Pciurysek on May 13, 2015 at 08:08 PM

    Hello, I'm currently looking to automate the process of replying to my customers once they've purchased from my site using Jotform.  I know that currently I can create a thank you message that includes certain field date from the form, such as name and other information, but I also need to send out an automated email that can do the same thing.  Is this function currently available through jotform, and if not, can you point me in the direction of what I'm looking for?


    Thank you.

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    JotForm Support

    Answered by BDAVID on May 13, 2015 at 09:58 PM

    Yes this is possible, you need to setup an autoresponder, please check this step by step guide to help you accomplish it: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Let us know if you need more help, we will be glad to assist you.