- amy.elliottAsked on May 13, 2015 at 08:11 PM
- JotForm SupportBDAVIDAnswered on May 13, 2015 at 10:03 PM
The email address used for submission notification is not in our bounce list, have you check your spam folder? I can see your email notification is not properly setup:
Sender Name :Make sure you assign it to a field from your form where the user enters her name (usually the "Name" field -or similar).
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender.