I am not receiving submissions via email once the submit button is hit.

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    amy.elliott
    Asked on May 13, 2015 at 08:11 PM
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    BDAVID
    Answered on May 13, 2015 at 10:03 PM

    The email address used for submission notification is not in our bounce list, have you check your spam folder? I can see your email notification is not properly setup:

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the "Name" field -or similar).

    In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com