Trouble with Form showing in page

  • laranoink
    Asked on May 13, 2015 at 10:54 PM

    Hi there,

    We are using a Jotform on the contact us page, yet apparently when viewed via Internet Explorer the form appears but suddenly disappears. I am using a secure form, because the site has an SSL certificate. I have tested the form on Chrome and Safari, works fine. It seems to be just Internet Explorer. Please help. Thank you.

    I tried adding the form in as an iframe. But then the form was visable, but nothing happened when it was submitted.

     

    Page URL: https://solarbright.com.au/contact-us/
  • jonathan
    Replied on May 14, 2015 at 12:28 AM

    I could not replicate the problem when I checked the form on the website in my IE11 browser.

    Trouble with Form showing in page Image 1 Screenshot 20

     

    but I did see other unsecure content (from the website) that is causing issue with the browser.

    Perhaps resolving also the other issue on the page will fix the issue that is happening that affects the form.

    Please let us know if issue remains.

    Thanks.