What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problem integrating with stripe

    Asked by askajumma on May 13, 2015 at 11:12 PM

    we are having trouble integrating with stripe.  I tried to go in and delete stripe and reintegrate, but i cannot delete it. also my customers keep getting payment error messages when they use their mobile to submit.  thanks. 

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    JotForm Support

    Answered by jonathan on May 14, 2015 at 12:46 AM

    You can delete the Stripe payment tool in the form by clicking on the red 'x' icon when the tool is selected.


    Please try this. Let us know if you find issue deleting the Stripe tool.