What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't log in to my account

    Asked by QAU-CAMS  on May 14, 2015 at 08:17 AM

    Hello ..

    Many time today i tried to log-in to my account but always I got  a message that (Username or password did not match.) .  please help me .

    many thanks

    my account can't log in username
  • Profile Image
    JotForm Support

    Answered by Boris on May 14, 2015 at 09:39 AM

    Please note that your username is QAUcams, not QAU-CAMS.

    Please try using QAUcams as your username to login. If you still can't login, please use the Forgot Password link on the login page.

    Please let us know how it goes, or if we can further assist you, and we will be happy to help you.