What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    uploads/downloads failing

    Asked by visionarymonkey on May 14, 2015 at 09:10 AM

    All file downloads error out on all of our forms.

    See screenshot

    Screenshot
    uploads all
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    JotForm Support

    Answered by david on May 14, 2015 at 11:50 AM

    Hi,

    I checked your account and almost all the file attachments I saw were working properly.  I did run into one image:

    43643941771965/306867248452980390/hand%20drawing.JPG

    That was broken and did not appear to have been uploaded completely, but the majority of your files were indeed complete and available for download.  Are all your files still unavailable for download?  As far as I can tell, the complete files are functioning properly.