My form data is not clearing when after submitting a form

  • STMainSt
    Asked on May 14, 2015 at 2:10 PM

    when the form is embedded on my website and when I access it directly using the email link the last information entered into the form shows in the fields.  The submit button is working, it does record the submission and send the email but every time I try to go back to enter new information it shows the previous submissions info in the fields. 

  • Sammy
    Replied on May 14, 2015 at 2:34 PM

    I have checked your form setting and I see that you enabled the 'Continue Forms later' property.

    This feature saves the forms last entry data that was done in the browser and auto fills it every time the form is loaded, your expiry date is set to 1 day.

    To disable this feature follow the following instructions

    Goto Setup&Embed -> Preferences [Advanced Settings]

    Click on the 'Edit Autofill Settings' in 'Continue Forms Later' section

    My form data is not clearing when after submitting a form Image 1 Screenshot 30

    Set the flag to Disabled and save the changes

    My form data is not clearing when after submitting a form Image 2 Screenshot 41

    Clear your browser cache and history.

    Re-embed your form

    Test your form