What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to retrieve account using Forgot Password procedures.

    Asked by Tamra Ackerly  on May 14, 2015 at 02:39 PM

    We have recently have new owners, we have all been getting emails from jotform and have no idea how or why. i there a way we can get our account info. We have some old managers we need to pull off and new ones we would like to add. Plus would like to just take advantage of your services

    account info forgot password
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    JotForm Support

    Answered by Mike_G on May 14, 2015 at 03:20 PM

    I would like to apologize for any inconvenience this have caused you, but

    Also, please be sure of the email address used in creating the account, I've tried to check the email address you used in creating this thread, but it seems to be a guest account only. Thank you