Users are claiming the form is not working

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    darccovey
    Asked on May 14, 2015 at 03:14 PM

    Users are claiming the form is not working

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    david
    Answered on May 14, 2015 at 04:29 PM

    Hi,

    I checked the form embedded to your Facebook page and it appears to be working properly:

    I cloned form to test it and I was able to submit the forrm without issue.  May I ask what specifically your users are saying is not working?  As far as I can tell the form should be working properly.  You do, however, have a few incomplete payments for your form:

    http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    Check to make sure your PayPal settings are correct in your form.  The proper email address entered and make sure your account is able to accept payments.