What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get the chat back?

    Asked by danielaburton on May 14, 2015 at 03:23 PM
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    Answered by Ben on May 14, 2015 at 04:47 PM

    Our chat is not always turned on at this time, but we are working on having it up and running every day.What happens when chat is open is that it is shown to all people being online (out of over 1.700.000 people) and as soon as our limits are reached, the chat is being hidden to everyone.So if you had talked with my colleagues on chat and closed the window, the next person in line would take your place, but if taken, you might not have the chat button shown to you any more.We would be happy to assist with your queries over our forum as well so please do let us know how we can be of assistance.