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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Working - Thank You Page Redirect URL - Any Reasons Why?

    Asked by vivedj on May 14, 2015 at 03:44 PM

    Hi Support Team,

    After users submit their information here:


    They should be sent to here:


    But the first page stalls after submitting info.

    I can't figure out why.




    Page URL:

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    JotForm Support

    Answered by Kiran on May 14, 2015 at 04:49 PM

    I see that there is a blank space before the Thank you page URL which is causing the issue.

    Please remove this space before the URL and it should redirect to the webpage properly.

    Hope this information helps! 

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    Answered by vivedj on May 14, 2015 at 05:37 PM

    Perfect, thanks!