What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    is there a upload file size limit per report with the premium subscription?

    Asked by on September 01, 2010 at 03:58 PM

    For example, we require a series of attachments be submitted with our form.  Some attachments will exceed 500 KB.  Applicants are getting kicked out because of the file size. We are getting an upload error.  We have set the file upload to maximum amounts but its not allowing the files to uploead.  Help!!!!!!

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    JotForm Founder

    Answered by aytekin on September 02, 2010 at 10:23 AM

    Here is how you can increase the maximum upload file size limit for an upload field:
    1. On the Form Builder, click on an upload question,
    2. You will see a toolbar at the top. Click on "Max File Size" button,
    3. Increase it.