What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I just signed up and paid for your service, order # INT150514-2280-41230 and I cannot sign into my account.

    Asked by cassie lewis on May 14, 2015 at 07:14 PM
    just signed up and paid for your service, order # INT150514-2280-41230 and I cannot sign into my account. It seems that your service could afford a phone number for customers to contact if you cared about your customers. Please reset my password or do something so I can sign into my account.
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 14, 2015 at 07:17 PM

    Very sorry about this. It seems you did not register with a free account first. Please do so and we will gladly assign your subscription to it.