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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error trying to turn form into PDF

    Asked by NBDriggers on May 14, 2015 at 09:47 PM

    Here's the error message I get. I tried it with two of my forms:


    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>
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    JotForm Support

    Answered by Chriistian on May 14, 2015 at 10:16 PM

    Hi NBDriggers, 

    Thanks for reporting us this issue.


    This issue is now reported to our higher level support to be investigated. 

    We will get back to you as soon as this issue is resolved.




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    JotForm Support

    Answered by mustafa on September 29, 2015 at 04:11 AM


    These error happens mostly due to a temporary server error. I suggest you to re-try it after a while if you see this error. Also you can generate your PDF forms now.