I made the subscription payment but account is not upgraded.

  • getfynd
    Asked on May 15, 2015 at 2:38 AM

    Hi,

    We need our account activated ASAP.


    This isn't happening. 

     

    We have made payment for the upgrade. 

    Jotform Thread 570303 Screenshot
  • Ashwin JotForm Support
    Replied on May 15, 2015 at 2:56 AM

    Hello getfynd,

    I'm sorry for the trouble caused to you. 

    I have taken care of your account issues and upgraded it to premium yearly subscription. Your account is now active and your form seems to work fine.

    Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!