Multiple recipients - cannot receive emails past the first address

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    Asked on May 15, 2015 at 05:38 AM

    Hi this is so confusing. I too cannot receive notificaitons past the first email address and have added a coma and a space. I am dealing with this for two days now. Please advise.

    Here is my jotform:



    I have read alll the instructions but I need the second email address to receive notification also. Thank you.

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    Answered on May 15, 2015 at 05:50 AM

    Hello Hillsong.

    Please open a new thread for separate questions, rather than posting in old threads, so that we may better assist you.

    According to our records, you have only tried the Test Email function to check your Notification.

    Test Email function will always and only send a notification to your own email address, regardless of what recipients are set in the Notification. This is because it is you who is performing the test, and it shouldn't appear as a regular submission to other recipients.

    Please try a regular submission, rather than a test. The Notifications should be sent to both addresses.

    Please let us know if you have further questions, or if for some reason a regular submission is not getting sent to your addresses, and we will be happy to take a look and assist you.

    Kind regards.