Updating a form field value depending on the chosen answer

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    Asked on May 15, 2015 at 05:48 AM

    Looking at integrating Jotform to Infusionsoft. On the form I want a question such as "What is your gender?" and give them radio buttons for male and female. If male is selected I want the contact to be given the "male" tag. I don't want to waste a field in Infusionsoft. Is this possible?

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    Answered on May 15, 2015 at 11:05 AM

    It is possible to update a text box field or form field by using conditions. Please check this demo form to check if this is what you need: http://www.jotformpro.com/form/51343938769974. Here are the steps that I did to create this form:

    First, you will create a text box field named "Customer Gender".

    Second, you will setup a condition that will update the Customer Gender field depending on the chosen gender.

    In the conditions wizard, select "Update a form field value".

    The conditions rule and action should look like this:

    You need to create the same condition for the female.

    You can hide the "Customer Gender" text box field if you like. Hope this helps. Let us know if you need any help. Thank you.

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    Answered on May 25, 2015 at 12:36 PM

    This answer doesn't address the question of tags - I have same gender question - I want a infusionsoft tag (Male) to be applied if they select "Male" from my radio buttons


    Is this possible?

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    Answered on May 25, 2015 at 01:48 PM


    To better assist you, I've created your own thread regarding this matter, please refer to this link instead: http://www.jotform.com/answers/575611. We will address it shortly.

    Thank you.

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    Answered on June 12, 2018 at 06:11 AM

    Sorry for the late update, but we'd like to inform you that we have just implemented a feature called 'Dynamic Tagging'.

    This allows you to change the tag applied to a form depending on a user's answer.

    Please refer to the following guide for further information: