What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    set up Paypal Express so user can use either credit card or Paypal account

    Asked by marti.rathje on May 15, 2015 at 12:02 PM

    After talking with Paypal we were advised to contact JotForm to make sure the variables are set up correctly with Paypal Express for users to have the option to use either their credit card OR Paypal account:

    Please set it up with:

       solutiontype = sole

       landingpage = billing


    If this is something I can do, please advise.

    Thank you,


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    JotForm Support

    Answered by Kiran on May 15, 2015 at 02:33 PM

    Hello Marti,

    With the current setup of PayPal Express on JotForm, it is required to have a PayPal account to pay with credit card.

    However, PayPal Pro integration currently supports to accept credit cards as the direct payment in which you may consider adding to your JotForm.

    Let me forward this issue to our back end team to check if this is something we can implement. I cannot guarantee that it will be implemented or a time frame to implement at the moment. However, if there is any update you'll be posted through this thread.

    Thank you!

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    JotForm Support

    Answered by NeilVicente on May 23, 2016 at 04:45 AM


    This has been made available a long time ago, so we're sorry for the very late notice.

    Please do note that this does not work on subscriptions (PayPal limitation).