My form won't submit! Need to launch today!!

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    friendsfitness
    Asked on May 15, 2015 at 12:13 PM

    It won't proceed to paypal, I've attached a photo of what happens. I've been told by the people that designed my website it's related to the third party in charge of the payment system.

    Can anyone help me?

     

    Cheers,

    Lewis

  • Profile Image
    david
    Answered on May 15, 2015 at 02:06 PM

    Hi,

    I checked a copy of your form to make sure the form itself was working.  As far as I can tell, the redirect to PayPal should be working:

    If the form embedded to your page is having problems, you may want to try replacing your embed code with the iframe embed code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    This should insulate your form from any issues that your page may be causing.

    If changing your embed code to the iFrame code does not work, let us know and we will be happy to have another look.